Owner, Technician

Gerald

Born in east Tennessee, he possesses the soul of a southern gentleman and the mind of a savvy IT professional.

Born in Rockwood, Tennessee and raised in both Rockwood and Cleveland, he later made his home in the vibrant community of Lilburn, Georgia. After earning a degree in Accounting from Lee University, his interest in the world of IT began to grow in the mid-1990s, eventually leading him to establish Computer Helper in 2004. His guiding business philosophy is simple: view clients as relationships, not transactions.

Outside the world of technology, he finds fulfillment teaching at his church and investing deeply in family life. With 26 years of marriage and the joy of raising three young adults, he believes the heart of life is found in building genuine relationships with family, faith, friends, and clients.

Administrative Assistant

Kayla

Kayla is the compassionate cornerstone of Computer Helper.

She is the compassionate cornerstone of Computer Helper. Serving as the primary point of contact for customers at the Georgia location, her warmth and understanding have made a meaningful impact over the past three years. Having grown up around Computer Helper, which is co-owned by her father, she naturally understands and lives out the values that define the business.

Her deep relationship with Jesus forms the foundation of those values, shaping every interaction and filling her work with purpose and genuine compassion. Outside of her professional role, her perfect pitch and musical talent are a blessing to both clients and her church family. Her commitment and discipline are also reflected in her martial arts journey, where she has earned a first-degree black belt. In everything she does, she helps ensure that every Computer Helper client feels truly valued and understood.

Technician

Hunter

Hunter Pierce is the newest addition to the Computer Helper team.

Hunter Pierce is the newest addition to the Computer Helper team. A lifelong tech enthusiast, Hunter has been the “go to” tech guy for years among his family and friends, known for stepping in when something breaks, slows down, or just will not cooperate. He brings that same patient, problem-solving mindset to our customers, helping keep your devices running smoothly and your day moving forward.
Owner, Technician

Logan

Logan is a passionate tech enthusiast with a deep commitment to excellence.

Logan is a passionate tech enthusiast with a deep commitment to excellence. He's successfully built Computer Helper into a trusted IT company, serving businesses and individuals alike. Logan's love for technology dates back to his early years when he first dismantled and reassembled a computer, sparking a lifelong fascination. Today, he tackles complex tech challenges, ensuring clients' systems run smoothly.

Beyond the IT world, Logan is a dedicated family man, happily married to his amazing wife, Elizabeth, and raising four wonderful children. His devotion to family is matched only by his commitment to personal fitness. Logan prioritizes a healthy lifestyle, whether he's hitting the gym or exploring the outdoors with friends and family. His friendly demeanor and strong focus on building relationships highlight his belief that success is best enjoyed with friends by one's side, rounding out a well-rounded and accomplished individual.

Technician

Nathan

Growing up in the shadow of his father, Nathan has always been surrounded by technology.

Growing up in the shadow of his father, Nathan has always been surrounded by technology. But rather than relying on this environment alone, he has consistently demonstrated an uncanny ability to quickly and independently troubleshoot complex issues, making him a natural in the world of IT. Nathan's self-taught prowess doesn't end with technology. In just a year, he independently mastered the piano, now playing classical pieces with the finesse of an advanced pianist.

Homeschooled and intrinsically motivated, Nathan's approach to learning is both self-directed and incredibly effective. His passion for bushcraft, coupled with his technical and musical talents, paints the picture of a young man with a diverse skill set, an insatiable curiosity, and a unique ability to rapidly absorb and apply knowledge.

Office Manager

Pamela

Since answering Computer Helper's first call in 2004 from Mrs. Barbara, she has been instrumental in shaping the company's customer-first approach.

Since answering Computer Helper’s very first call in 2004, she has played a vital role in shaping the company’s customer-first culture. Many still remember her dedication, shown in the early days when she would personally pick up computers for repair, even while pregnant or with young children alongside her. Having walked closely with the growth of the business from the beginning, she has consistently supported its vision, helping ensure that customers are treated like family, even as most services eventually moved to a remote model.

Her deepest passion, however, is community and connection. She eagerly creates opportunities to gather, share meals, and build meaningful relationships within her church family. With a strong desire to encourage healthy marriages and support both spiritual and personal growth, her purpose is clear. Backed by a degree in Christian Education, she brings together experience, wisdom, and a deeply compassionate heart in everything she does.

Technician

Carter

Carter, the seasoned computer technician at Computer Helper, has been a tech enthusiast since the young age of 12.

Carter's journey into the world of IT began at the tender age of 12 when he began working with his father, fostering a deep understanding of technology and gaining invaluable hands-on experience. His passion for all things tech continued to flourish, eventually making him an indispensable member of our team.

Carter is renowned for his remarkable troubleshooting skills, a talent he has meticulously honed through years of practical application. Whether it's deciphering intricate network complications, rectifying software glitches, or providing expert counsel on hardware upgrades, Carter's proficiency in swiftly identifying and resolving issues stands out. Clients consistently applaud his unwavering dedication, patience, and his personalized approach in addressing their IT concerns. Carter is not only known for his skills in the tech world, but he is also a gifted photographer, wood worker, and musician.

Let our team become your team!

Georgia: (770) 841-2962
Tennessee: (423) 314-1010

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